What does Hera do without asking you?

Nothing. That is the whole answer, and it is the one thing about an AI touching care records that a registered manager needs settled before anything else is worth reading.

Hera

Nothing happens until you press Apply.

Ask Hera to move a week of Kate’s visits to Sarah and it does not move them. It shows you the card, and waits. That card is the question, and saying no costs nothing.

Twenty-three kinds of action can be undone afterwards, and every write keeps a copy of what the record looked like before — so your audit trail shows the change, not just the result.

You can also just talk to it. Voice mode is real, and it deliberately cannot write anything at all: it looks things up and explains them, and any change still comes back as a card you press.

Found in recordsThe record exists and is current for this question.

Declared limitWe checked permitted records and reached a known boundary.

Not checkedWe haven’t checked this record for this question.

CONFIRM BEFORE APPLYING

Reassign visits

18 visits will move from Kate Miller to Sarah Doyle, 14–30 April.

Scheduled: 12
Cancelled: 6

ApplyCancel

Illustrative. Names are invented.

Watch it ask before it acts.

Your first month is complimentary, with no card. Every change waits for a named person, and every one of them can be undone.

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