Could you show them today?
Not “are you compliant” — nobody can answer that but an inspector. The answerable question is narrower and more useful: for the things your own records can speak to, is the evidence there, and where is it thin?
Renew Kate Miller’s DBS check (expired 12 April 2026) · Regulation 19.
Evidence
It names the person, the regulation, and the fix.
Ten live signals from your own service, read against ten rules, mapped to the five key questions and Regulations 9, 12, 13, 16, 17, 18, 19 and 20. Every gap is a sentence you can act on today — who, which regulation, and exactly what closes it. Not “training compliance 78%”.
It reports gaps. It does not score you, it does not predict a rating, and it does not certify anything. Only CQC judges a service. Where your operational data cannot honestly answer a question, it says so — Caring reads as not evidenced, because no rota, no visit and no document can tell you whether care was kind. That is a designed answer, not a missing feature.
- Reg 19Renew Kate Miller’s DBS check — expired 12 April 2026.Safe
- Reg 18Moving and handling refresher for three carers, due within 30 days.Effective
- Reg 13Two safeguarding concerns open longer than 14 days.Safe
- Reg 17Dorothy Ellis — 16 outstanding reviews.Well-led
- Reg 12Four visits yesterday with no check-in recorded.Safe
- CaringNot evidenced — no operational signal answers this question.
Illustrative. Names are invented.
“Care and treatment must be provided in a safe way for service users.”
What you can hand over
Six policies and four agreements, exported as proper Word documents — heading styles, tables, page numbering, not a wall of text. Already have policies? HeraIQ scores the ones you have and tells you which sections an inspector would probe.
And the hard stop: nobody can be approved to work until all five of their compliance documents are approved. When a medication certificate expires, Hera stops putting that carer forward for medication visits in everything it plans next, and the expiry itself surfaces as a gap on this page. You do not have to remember.
See where your evidence is thin.
Hera Free is free for as long as you want it, with no card. Point it at a real month and read the gaps by name.