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The healthcare intelligence platform built for exceptional care

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Your First Month of Care Is On Us

The difference

Built for healthcare. Not a general assistant in a uniform.

Home care, care homes, supported living, complex care, live-in. A general-purpose model is trained on the whole internet and knows nothing about any of them. Hera is the other way round: narrow on purpose, and pointed at your records.

A general AI assistant

  • Knows the CQC handbook. Has never seen your rota.
  • Writes a policy you then rewrite with your own names, addresses and processes.
  • Cannot tell you that Kate’s DBS expired, because it has never heard of Kate.
  • Answers confidently when it does not know. “I could not check that” is not in its vocabulary.

Hera

  • Reads the records you already keep — rota, staff files, care plans, visit notes.
  • Drafts from your own assessment and stops where the assessment is silent, rather than inventing a person.
  • Treats one fact as all of its consequences: an expired DBS is a rota gap, a training gap and a Regulation 19 finding at once.
  • Tells you what it could not check. Not checked never renders as Good.

Digging it out

The evidence is in there. That was never the problem.

Forty-four months of records

The evidence is in there. It always is. The cost is not that it is missing, it is that finding it means going through everything above it first.

Hera surfaced it

Kate Miller — DBS expired 12 April · Regulation 19

“You’ve got one system to book in, one system to book out… and none of these systems speak to each other.”
A care provider, quoted in the Department of Health and Social Care’s call for evidence on adult social care bureaucracy. The record shown is illustrative and the name is invented.

Ask Hera

The questions you already ask, answered from your own records.

Pick one. These are real answers in Hera’s own words — the same wording the product uses, including where it stops and tells you what it could not check.

Choose a question to see how Hera answers

Ask Hera your own question →

HeraDemo workspace · Ashgrove Home Care · 62 service users · every name and figure invented

Who is not covered next month?

  • 412 planned visits in May checked against 14 carers' availability and contracted hours.
  • 9 visits have no carer. The earliest is Tuesday 5 May, 09:00, M. Iqbal.
  • 6 of the 9 fail on one cause — every available carer had reached their weekly hours cap.
  • 2 need a carer with in-date PEG feeding training. Nobody on the rota has one, so Hera left them unassigned rather than filling them.

Nothing above has been changed. Assigning is a card you press.

HeraDemo workspace · Ashgrove Home Care · 62 service users · every name and figure invented

Can I show April to an inspector?

  • This lists evidence gaps found in your operational data — it is not a CQC rating or a prediction of your inspection outcome. CQC alone judges compliance and awards ratings.
  • 388 of 391 completed visits have a check-in time and a note.
  • 3 were completed with no note — Amara O., on 12, 19 and 24 April.
  • Renew Kate Miller's DBS check (expired 12 April 2026). Regulation 19.
  • Medication is not checked. HeraIQ holds no eMAR, so April's MAR charts are not in this record and Hera cannot speak to them.

Caring is not evidenced by operational data.

HeraDemo workspace · Ashgrove Home Care · 62 service users · every name and figure invented

Who has been late this month?

  • 14 check-ins in May were more than 15 minutes after the planned start.
  • 9 of the 14 are one carer on one round — Tom H., the 10:00 Fitzgerald call.
  • The round before it overruns by 45 minutes on average.
  • Hera is reading check-in times, not care quality. Late here is a scheduling fact, not a judgement about Tom.
HeraDemo workspace · Ashgrove Home Care · 62 service users · every name and figure invented

Which care plans are missing something?

  • 7 of 62 care plans cannot be approved yet.
  • 5 are missing the same field — who holds lasting power of attorney for health and welfare.
  • 1 has medication marked not applicable. Confirm the person genuinely takes none.
  • Hera drafts from the assessment and will not invent a person. Where the assessment is silent, the plan says so and stops.

found in your records a limit Hera is declaring not checked

What it does

Five things, and the one that reads across them.

Rota, visits, care plans, evidence and incidents. Hera reads across all five and changes nothing until you press Apply.

The HeraIQ mark: five petals labelled Rota, Visits, Care plans, Evidence and Incidents, around a centre reading Hera.

Start with next month’s rota.

Your first month is complimentary, with no card. Put a real month in and see what it says about the gaps.

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