Set up your service

Set up your service and your own manager account. You can add your team afterwards — care staff are invited by you.

If your address has not been approved yet, ask for access first.

Manager name

Work email

Password

At least 8 characters. Longer is better than complicated.

Organisation name

The name you trade as. Setup asks for your registered legal name.

Your first location

Where you deliver care from: an office, a care home or anywhere else.

CQC location ID

Optional — you can add this later.

What kind of care do you provide?

Hera sets itself up around the care you provide. Choose everything that applies.

Domiciliary careVisits to people in their own homes.Supported livingPeople in their own tenancies with staff on site.Complex careClinical needs — ventilation, tracheostomy, PEG feeding, spinal injury.Care homeA registered residential or nursing home.Live-in careA carer living in the person's home.Something elseTell us what you run, and a person on our team will read it.

How many people do you support?

Roughly, across all your services. Enter 0 if you have not started yet.

What happens next

We create your account and your organisation. After you confirm your email we take you through setting it up.

I agree to the Terms and the Data Processing Agreement on behalf of your organisation, and I have authority to do so.

How we handle your own details is set out in our privacy notice (opens in a new tab).

Already have an account? Sign in. Joining as care staff instead? Create your own account.