HeraIQ and Birdie
Birdie is an operations platform for homecare agencies, covering care delivered in people's own homes. HeraIQ is a narrower thing, and this page is about which of those two you actually need — not about which is better, which depends entirely on the question you arrived with.
What Birdie says it does
Taken from their own page, read on 25 August 2026. Nothing here is our characterisation of their product, and we have linked the source so you can check it rather than take our word for it. They ship, so re-read it before relying on a date.
Settings they serve
Homecare agencies
- Digital care plans, eMAR medication management and digital body maps
- More than twenty-five digital assessments, plus an AI assessment tool it calls SmartPlans
- A Family App, secure call monitoring and GP Connect integration
- A Q-Score that, in its words, benchmarks “based on CQC criteria, helping evidence your rating across all areas”
Where HeraIQ is different
These are statements about HeraIQ. Every one of them is checkable against the rest of this site, and two of them are things we decline to do rather than features.
- HeraIQ does not score you or predict a rating. /evidence maps nine live signals to the regulations they belong to and reports gaps by name — a benchmark score is a number about your records, and a named gap is a thing you can go and fix.
- Hera drafts and a named person approves. Nothing enters a record until somebody presses Apply, twenty-three kinds of action can be undone, and the audit trail keeps what was there before.
- When Hera cannot check something it says so, rather than reporting nothing found. On a regulated service, “we could not check” and “all clear” must not look the same.
Which one you need
If you run a homecare agency and need one system for rostering, medication and invoicing, Birdie is that system and HeraIQ is not. HeraIQ is the layer that reads the records and answers questions about them. They are answers to different questions, and a service that already has an operations platform is the case HeraIQ was built for.
Read what it refuses to answer.
Your first month is complimentary, with no card. The fastest way to judge any of these is to ask one it cannot answer and see what it says.